Why does your shipping fees seem a little high?
The shipping cost is calculated as a percentage of your hugely discounted prices. Your
total shipping cost include:
- Actual freight charges
- Fuel surcharges
- Handling fee
- Taxes (if applicable)
The shipping cost is the same even though the cost you pay for the items is lower than
retail, an order where the total Retail value is $100, your cost would be $50 and the
shipping would be a reasonable \$10.00. In other words, it cost the same to ship your
items no matter what the price you pay for them.
Can I ship to a P.O. Box?
Yes you can ship to PO boxes. There is an extra charge. You must select to ship to a PO
box if you wish to have your order shipped to a PO Box.
What shipping methods do you use?
For most cases we use UPS ground for regular orders and DHL for rush shipments.
Can I track my shipment?
Yes we have UPS tracking numbers posted to your account order as soon as they are
available. We also send this information to you via email.
Why do rush orders cost so much extra?
Rush orders arrive to you much quicker than ground, mostly due to the fact that they are
shipped via AIR, therefore rush shipping cost significantly higher than regular ground. We
encourage customers to avoid using rush shipping by ordering plenty ahead of needed
Why does it cost so much to ship to Hawaii or other non US continental destinations?
It cost more because there is a need to ship it via air shipping which cost more.
How long does it take you to ship my order?
We try to get your order processed and shipped as soon as possible, usually within 24-48
How long does it take to receive my order?
We ship from California so the closer you are to California the quicker you will get your
order. Here are some estimates for the locations you are in:
- West Coast: 3-5 Business Days
- Mid West: 5-7 Business Days
- East Coast: 7-10 Business Days
- Alaska, Hawaii: 8-12 Business Days depending
Why ohh why, ohh why do you charge PA sales tax on shipping?
I know, its a hard concept and we wish we didn't have to but unfortunately the state of
Pennsylvania taxes shipping charges on all taxable sales to customers in PA.
Do you ship outside the USA?
No, not at this time.
Due to the size and weight of these items, we are ONLY able
to ship them within the Continental United States, to physical address locations, and only
via UPS Ground.
||Bamboo Leaf Design Divider Screen
||French Provincial Photo Frame Screen
||Bonsai Forest Accent Table Fountain
||Vintner's Planter Screen
||Forest Ferns Divider Screen
||Country French Divider Screen
||Rustic Baker's Rack Shelf
||Wagon Wheel Bench
||Rustic Rose Corner Shelf
||Fairy Solar Water Fountain
||Bonsai Fountain Accent Table
||Cape Cod Storage Console
||Rustic Romance Garden Bench
||Gund Big Shot Plush Sheepdog
||Imperial Courtyard Fountain
||All-In-One Media Center
||Executive Workstation Desk
||Home Entertainment Armoire
||Stallion Spirit Coffee Table
||Fairy Solar Water Fountain
||Fun And Play Water Fountain
||Dolphin Coffee Table
||Connoisseur's Wine Chest
||Wagon Wheel Bench And Planter Set
||Dolphins Table Set